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Shipping Info

LOCAL SINGAPORE DELIVERY

How long will my order take to process?
Typically, once a package has been picked up by our courier company, it will take 1-3 working days to reach you.
Please take note that delivery lead times are just an estimate and they do not include internal order processing time of 1-2 working days.

Kindly note that if your order consists of in-stock and backorder items, your in-stock items will be delivered via your preferred delivery method first.
Shipping charges will apply, depending on your selected delivery method(s).

How can I track my order?
You can track your order delivery status at NinjaVan by keying in your tracking ID sent you your email.

SELF-COLLECTION AT SUPERGURL OFFICE

As of 29 July 2020, we regret to inform you that SuperGurl disallows any form of self-collection at our office.
This is to ensure the safety of our staff and you. All orders will be fulfilled via courier delivery.

INTERNATIONAL ORDERS & DELIVERIES

SUPERGURL ships internationally via Singpost & NinjaVan for Malaysia Order!
Shipping charges are auto-generated by the system according to the location of your country, and are measured by weight.

Delivery usually takes 5 to 7 business days , from the date of shipment.
However, parcels may experience custom delays that are beyond our control.

All international airmail parcels will include a tracking number, and you can track it on Singpost / NinjaVan.

Should there be any tax charges incurred, it will be borne by the customer.